Privacy policy
VERONA ROW Privacy Policy
This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit our website, make a purchase, or otherwise interact with our online store and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our Services.
Verona Row is powered by Shopify, which securely hosts and supports our Services.
By using Verona Row, you acknowledge that you have read and understood this Privacy Policy.
If there is any conflict between this Privacy Policy and our Terms of Service, this Policy governs how we handle personal information.
1. Information We Collect
We collect personal information to provide, operate, and improve Verona Row. This may include:
Contact information such as your name, email address, phone number, billing address, and shipping address.
Payment information including payment confirmations and transaction details, which are processed securely through Shopify Payments or other authorized payment providers.
Order information including product selections, personalization details, messages, or notes submitted with your order.
Account information such as login credentials, preferences, and saved settings if you create an account.
Usage and device information including IP address, browser type, pages visited, and interaction data collected through cookies and analytics tools.
Communications including emails, messages, reviews, or customer support interactions.
2. How We Use Your Information
We use your personal information to:
Process, fulfill, and deliver your orders.
Communicate with you regarding order confirmations, updates, and customer support.
Provide personalized products and improve the relevance of our offerings.
Operate, maintain, and optimize our website and Services.
Detect, prevent, and protect against fraud or unauthorized activity.
Comply with legal, regulatory, and tax obligations.
Send marketing or promotional communications if you have opted in.
We do not sell your personal information.
3. Personalization and Message Content
When you submit custom text, messages, or personalization details for Verona Row products, you retain ownership of that content.
By submitting such content, you grant Verona Row permission to use it solely for the purpose of producing, fulfilling, and delivering your order.
Your personalization content is not reused, resold, or shared for unrelated purposes and is handled confidentially.
4. Use of Service Providers
To operate our Services efficiently, Verona Row works with trusted third-party service providers, including:
Shopify for website hosting, checkout, and secure payment processing.
Printing, fulfillment, and shipping partners to produce and deliver your orders.
Analytics and performance tools to understand website usage and improve user experience.
All service providers are authorized only to use personal information as necessary to perform their services and are subject to confidentiality and data protection obligations.
5. Data Retention and Security
We retain personal information only as long as necessary to:
Fulfill orders and provide Services.
Comply with legal and accounting requirements.
Resolve disputes or enforce our agreements.
We use industry-standard security measures, including encryption and secure systems, to protect your information. While no system is completely risk-free, we continuously work to safeguard your data.
6. How We Share Information
We may share personal information:
With Shopify and payment processors for secure transactions and site operations.
With fulfillment and shipping partners to deliver your orders.
With service providers that help maintain and improve our Services.
When required by law or to protect our legal rights.
Verona Row does not sell, rent, or trade your personal information.
7. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Request a copy of your data.
Opt out of marketing communications.
Withdraw consent where applicable.
To exercise these rights, contact us at support@veronarow.com.
We may verify your identity before processing requests as required by law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure proper website functionality.
Remember preferences and settings.
Analyze performance and improve user experience.
You can control cookies through your browser settings.
Verona Row honors Global Privacy Control (GPC) signals where applicable.
9. Children’s Privacy
Verona Row’s Services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.
If such data is discovered, we will delete it promptly.
10. International Data Transfers
Your information may be processed or stored in the United States or other countries where we or our service providers operate.
When transferring data internationally, Verona Row relies on recognized legal safeguards, including Standard Contractual Clauses (SCCs), to ensure appropriate protection.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes.
Updates will be posted with a revised Effective Date.
Continued use of our Services constitutes acceptance of the updated Policy.
12. Contact Information
For questions or concerns regarding this Privacy Policy, contact:
VERONA ROW / AVEYSI LLC
7901 4th St N STE 300
St. Petersburg, FL 33702, USA
Email: support@veronarow.com
Phone: +1 (727) 231-1338